Ordering
Policy
Call: 801-867-4335
Email: bradbehn@hotmail.com
Write: 103 Noland Court, PO Box 2650, Lyons, CO 80540
Trial
Policy
Payment must be made before your order is shipped.
Returned mouthpieces will only be accepted if postmarked within
14 days of the invoice date. Please make sure not to scratch mouthpieces
with ligatures or teeth. Protect mouthpieces during your trial period
by using protective tape (masking tape) or mouthpiece patches over
the places where scratches are most likely to occur (over the mouthpiece
beak and where the ligature may scratch the mouthpiece).
Please Note: Vintage rubber scratches very easily.
If no purchase is made, returned merchandise is
subject to a 5% handling/restocking fee.
Payment Policy
Credit cards: We accept Visa or MasterCard.
Personal check
Money order
Credit card orders: Please include the number, expiration
date and the V-code (the last three numbers on the back of your
card next to your signature), Shipping address and the address where
your credit card statements are mailed (if it is different).
Shipping Policy
Vintage Collection orders are shipped domestically via UPS for $15-$20, or Internationally via USPS Express
Mail for $25-$30
Returns
and Refunds
Returned merchandise will be accepted if postmarked
within 14 days of the invoice date.
All returned merchandise must be in original condition:
no scratches, no ligature marks and no teeth marks. Upon completion
of inspection, your refund will be processed immediately. If no
purchase is made, returned merchandise is subject to a 5% handling
fee.
Please contact us if you have special concerns.
Any merchandise returned
late or damaged can be considered sold and may be sent back to
you at your expense.
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